You can cancel any booking through us free of charge up to 24 hours before rental.
To cancel, simply let our service team know within our opening hours.
TUI Cars provides hireal cars worldwide with a money-back guarantee. The focus is on the quality of the hireal cars and the protection of the customer, which is ensured by a strict selection of local hireal car partners.
With TUI Cars' all-round carefree package, customers can travel unlimited distances and bear neither the cost of damage nor the cost of theft. A customer-friendly tank regulation (full/full), the everywhere valid liability insurance of at least 7.5 million euros and the frequently available hotel delivery round the offer off. Last but not least, TUI Cars offsets the CO2 emissions of hireal cars at no extra charge.
As usual with hireal car brokers, TUI Cars does not have its own fleet of vehicles. Due to the many partners TUI Cars works with, you will always find the right hireal car for you. If you are going on holiday with the whole family and lots of baggage, it is worth taking a close look at the offers for 7-seaters. With a spacious footwell and enough space for snorkeling equipment, the 7-seater buses can't do anything wrong. On the other hand, a small car is more suitable for a spontaneous city trip. Fast and agile, you will always find a suitable parking space with this vehicle type. If the next move is imminent, all furniture and boxes can be stowed away in vans and lorrys, so that the whole move can take place in a flash. If you want to fulfil a long-awaited dream or enjoy luxury, you have a large selection of convertibles and luxury cars. TUI Cars, the car hire broker, has the right hireal car for every situation.
The hireal car is already booked, but the plans change spontaneously? No problem with TUI Cars! Up to 24 hours before collection of the hireal car, you have the option of cancelling or making changes to your booking free of charge. However, this only applies to cars and scooters. The only exception to this rule is car hire Go North in Alaska.
TUI Cars generally offers these insurances inclusive, with the exception of Cuba.
TUI Cars has good news for all drivers who are not yet 25 years old: The hireal car broker has hireal car offers from the age of 18 as well as from the age of 21. Hireal car drivers under 21 can book a hireal car in several countries for a fee. You will find a list of which countries belong to TUI Cars in the next paragraph. In many countries the minimum age is 21, but in the USA or Canada, for example, it is difficult to find a hireal car under 25. This is why TUI Cars also offers you the opportunity to book the Young Driver Package here.
If your journey starts and ends at diffehire locations, the one-way hireal makes your journey considerably easier. With a one-way hireal, you can take your hireal car in Berlin and return it to Hamburg at the end. Thus you save much time and unnecessary kilometres, which otherwise must be put back. On MietwagenCheck.de you can quickly and easily select the stations of collection and delivery when searching. In large countries such as the USA, Canada or Australia, the one-way hireal with TUI Cars is only possible on request and must be requested.
As a general rule, the inclusive services of the car hire company should also be carefully scrutinised when booking. Because these are not the same everywhere. You should pay particular attention to the insurance and fuel regulations. For the insurance, comprehensive cover without excess is recommended. You can also find more details about the insurance in our blog. Full / Full" is the most tenant-friendly option when it comes to fuel regulations. When booking with TUI Cars, the driver must also present his credit card at the same time, i.e. he must also pay. However, the booking does not necessarily have to be made by the driver.